Privacy

Etresoft, Inc. is serious about protecting your privacy and personal data. This policy explains what personal information we collect, why we collect it, and what we do with it. In the future, Etresoft, Inc. may revise this policy. Please check back to see the latest revision. If you have questions about Etresoft, Inc.’s privacy policy please contact us


This Privacy Policy covers Etresoft, Inc.’s treatment of personally identifiable information collected from customers. This Policy does not apply to the practices of companies that Etresoft, Inc. does not own or control, or to people that Etresoft, Inc. does not employ or manage.

Here is an exhaustive list of Etresoft, Inc.’s handling of personally identifiable information:

Data that Etresoft collects:
IP addresses and reverse lookup Internet node names from any access to Etresoft’s Internet site.
Why we collect it:
This data consists of standard log files that are generated on any Internet server. Each and every web access is logged with time stamp, file requested, bytes transferred, and IP address (sometimes with reverse lookup name) of the requesting Internet client.
What we do with it:
Etresoft, Inc. collects this data to log usage trends on our web site, manage bandwidth, and just to see who is accessing our web site. Etresoft does not share this information with any third party.
Data that Etresoft, Inc. collects:
Names, e-mail addresses, and any other information contained within an e-mail message sent to Etresoft, Inc.
Why we collect it:
To provide technical assistance to customers and track customer support issues.
What we do with it:
Etresoft, Inc. does not share this information with any third party.
Data that Etresoft, Inc. collects:
Personally identifiable information (Name, address, phone number, and e-mail address) from customers when they donate money, purchase a license, product, or service directly from Etresoft, Inc.
Why we collect it:
To provide technical assistance to customers, track customer support issues, process payment transactions, deliver licenses, products, or services to customers, and to identify customers who have a valid license, product, or service from Etresoft.
What we do with it:
Etresoft, Inc. does not share this information with any third party.
Data that Etresoft, Inc. collects:
Personally identifiable information from Etresoft, Inc.’s business partners. This data consists of all personal and business information that is provided to Etresoft, Inc. by an individual or organization with whom Etresoft has established a business relationship other than the purchase of a license, product, or service from Etresoft.
Why we collect it:
To maintain good relations with its business partners.
What we do with it:
Etresoft, Inc. will share this data with third parties whenever we feel an opportunity exists to help either Etresoft, Inc.’s business partner or the third party establish a new and advantageous relationship.
Data that Etresoft, Inc. collects:
Personally identifiable information from unsolicited sales efforts directed at Etresoft, Inc. This data consists of all unsolicited personal or business information that is provided to Etresoft, Inc. by an individual or organization whose primary purpose is to solicit Etresoft, Inc. or its employees as customers. Such unsolicited personal information is commonly known as SPAM.
Why we collect it:
To stop SPAM and other unsolicited advertisement directed at Etresoft, Inc.
What we do with it:
Etresoft, Inc. will do anything it wants with such data. A common use of this data is to report abuse of e-mail systems to the appropriate parties, agencies, or authorities.
Data that Etresoft, Inc. collects:
Submissions via the EtreCheck program's Adware and Unknown Files features. This data may include paths to individual files on users’ machines. These paths may contain user names.
Why we collect it:
To identify adware and differentiate it from legitimate software.
What we do with it:
After using the data to classify adware or legitimate software, the data is destroyed.

Legal Information

Etresoft, Inc. does not offer services or sell products to children. Etresoft, Inc. does not request or knowingly collect personally identifiable contact information from anyone under the age of 18.

In the unlikely event that Etresoft, Inc. is acquired, customer information will not be one of the transferred assets.

Etresoft, Inc. is physically located in Canada. Etresoft uses data providers located in the United States of America. Any information that you provide to Etresoft, Inc. will be transferred out of your state, country, or principality to Canada and the United States of America. By providing personal information to us, you are consenting to its storage and use as described herein.

Exceptions to this privacy policy

Etresoft, Inc. will release personally identifiable information when we believe release is appropriate to comply with law; enforce or apply any legal agreements; or protect the rights, property, or safety of Etresoft, Inc., our users, or others. This includes exchanging information with other companies and organizations for fraud protection and risk reduction.